Mitel has announced that it has completed its acquisition of fellow Unified Communications provider, ShoreTel. The deal marks as one of the biggest Unified Communications mergers in history, making Mitel the second largest player in the global UCaaS market.
With the new addition, Mitel is set to create a more efficient and competitive company focused on Premise, Hybrid and Cloud solutions for the small, medium and large enterprise segments.
“Digital transformation is rapidly changing business models in every industry and every corner of the globe, opening the door to disruptive opportunities for companies to grow and compete. For businesses, moving to a cloud communications and collaboration system inside their own organizations is a natural first step on their digital transformation journey” said Rich McBee, president and CEO of Mitel, in a statement. “Mitel and ShoreTel are now stronger together and even better equipped to help take our customers to the cloud, seamlessly and simply.”
What can customers expect during the integration process?
- Both Mitel and ShoreTel customers can rest easy knowing that it is business as usual, with no changes to the products, processes aa well as people. Mitel will provide ongoing service and support for all products throughout their life cycles.
- Customers as well as partners will be notified and updated in advance of all product announcements.
- Mitel is working to complete an integrated portfolio roadmap, and any changes the company anticipates making in the future will be communicated appropriately.
At 4Sight we are very excited about this integration as we welcome any developments that allows us to offer more options and benefits to our customers. We believe, the combination of Mitel and ShoreTel, will strengthen our cloud offerings with a unique suit of cloud solutions and applications, investment protection, and a technology path to the future.