The accurate visualization of customer experience, subdivided into graphs, figures and images that are essential for your callcenter agents.

CardBoard is a well-arranged dashboard that displays your real-time data on a display. With this you optimize the Customer Experience (CX) and improve the performance of agents (AX). Cardboard.cx works with Mitel MiCC and Genesys PureCloud and PureConnect.

CardBoard is a well-arranged dashboard that displays your real-time data on a display. With this you optimize the Customer Experience (CX) and improve the performance of agents (AX). Cardboard.cx works with Mitel MiCC and Genesys PureCloud and PureConnect.

  • Drag & drop software

  • Agents and supervisors can build their own boards

  • No extra PSO costs for extra dashboards

  • Intuitive, easy and no help from us

Benefits of CardboardCX

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Uses an API

Use the API (MiCC Business, PureConnect or PureCloud) to display the statistics you need

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ISO certified

Data is treated with privacy, security and integrity in mind; we never collect or store your statistics.

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Unlimited

Unlimited adjust your display and duplicate on different screens free of charge.

Want to find out more?

Features of CardboardCX

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Reveal

Display the most important performance indicators of your contact center. No one knows what that is better than you, so choose them yourself

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Design

Make your own informative wall display: you determine not only what you want to display, but also how you show it. Use graphs, numbers and images to design your dashboards

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Control

With the real-time information that CardBoardCX displays you have all your essential data and statistics within reach for everyone in your company

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Connect

CardBoardCX connects to multiple customer experience platforms, such as Genesys PureConnect and Mitel MiCC Business, and can be viewed on both displays and mobile devices

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Adapt

With CardBoardCX you can adjust the display in real time at any time. That way you know for sure that the information displayed always matters

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Extend

You decide how much dashboard you make. Whether you need one or a hundred, CardBoardCX is the right choice

This is how CardboardCX works

  • There is a connector for Genesys PureConnect & Mitel MiCC to display the statistics you need.
  • Data is never collected or stored.
  • CardBoard only shows the available data from the server to a screen specified by you.
  • You can endlessly duplicate your dashboard (s) on different screens.

Request a free, non-obligatory demo session with one of our Communication Specialists today

To book a free demo session please call us on 020 3668 0444, alternatively please fill out the contact form below and we will get back to you.