Mitel MiContact Centre
Mitel MiContact Centre is the ultimate contact centre application designed to maximise the efficiency of all contact centres. From small contact centres with a few agents to a large multi-site call centre, Mitel’s MiContact Centre has a solution for you.
MiContact Centre applications empowers your agents with the technology that allows them to handle customer enquiries quickly and effectively and equips your supervisors with a set of tools to manage and monitor quality of service.
Manage Customer Expectations
Whether it is a department, an enterprise, or something in between, the goal of any contact centre is ensuring that customers get the kind of service they need to build and maintain profitable relationships. Mitel MiContact Centre is designed to: