4 minutes with Kevin
What do you do at 4Sight?
I manage and develop the technical support services delivered by 4Sight. I am a person of detail and I really enjoy the forensic nature of what we do. Just ﬁxing a problem is not good enough for me; as I want to know why it happened and how we prevent it from happening again in the future. In addition to this I work within a team of experienced technical leaders where we collectively deﬁne all of the technical aspects of the services and solutions we deliver.
What kind of experience do you have?
I have been working in Telecoms for 20 years. Most of this time has been spent working with some of the largest and most complex Mitel systems where I have gained a particular interest and specialisation in the Mitel applications portfolio.
Where would you rather be (if not working)?
When I am not working you will mainly ﬁnd me ﬁshing on the Thames from my Boat; I am an Active member of the Thames Angling Conservancy and often help with litter picks and Environment improvement schemes.
Tell us something that you do really well?
I am very focused on applications and the Mitel Call Centre products are my specialist area. Achieving where others have tried and failed is always a great feeling.