What’s new in Mitel MiVoice Business Release 8.0 SP2?

Mitel have recently announced the release of their new MiVoice Business Software 8.0 SP 2. Here is our quick overview of the new features available on this new release.

MiVoice Business 8.0 SP 2 is primarily a support release, and the main feature content associated with this release includes:

LDAP integration

With MiVoice Business 8.0 SP 2, customers can now link their MiVB with an external LDAP data source to present caller’s name for incoming and outgoing calls on the display of the 6900 and 5300 series IP sets. End users maintaining a corporate directory contacts, have now the option to CLI match against their LDAP database to display the caller’s name when a call is presented or forwarded to a member of staff. In addition to customer contact details, this feature also includes speed calls, groups and other numbers that may not exist in the User and Services configuration form.

6900 xml Integration

The 6900 xml capability allows for tighter integration and a simplified user experience for end users who already have a range of Mitel products – for example, the meeting centre application which simplifies joining audio conference calls – the system can display what meeting a user is scheduled to be at, they have a one click to join the audio session via their 6900 set rather than having to look up the audio bridge number and enter their participant PIN code.

S720 support

This release also provides support for the new S720 speaker unit.

Other features include:

  • Support for DTMF codes whilst calls are active on the users mobile line on the 6900 series sets
  • The Night Bell feature is now supported on all devices
  • The administrator can now program a Make Busy FAC with speed call functionality using Make Busy walk away codes to allow users to create personal speed calls. The walkaway codes between the range 0-11 are supported.

MiVoice Business Release 8

If you are interested in any of the features listed above please call us on (0)20 3668 0444 or email info@4sightcomms.com

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