A PC-BASED ATTENDANT CONSOLE AND ADMINISTRATION APPLICATION FOR THE MiVOICE BUSINESS PLATFORM
MiVoice Video Conferencing Phone
Using an intuitive user interface, the MiVoice Business Console offers quick access to call processing and telephony features – all from your PC. With teleworker support, the corporate answering point is flexible and mobile.
The MiVoice Business Console features screen-based call status and call handling prompts, and real-time busy lamp field (BLF) status. Integration with MiCollab Client Service allows operators to IM employees and view or change employee presence status using information from third party presence servers such as Microsoft Lync, Google, and IBM Sametime.
Designed to run on Windows 7 (32 & 64 bit) and Windows 8.0 and 8.1 (64 bit) with touch screen support, the MiVoice Business Console offers a PC-based answer-point solution for any size business.
MiVoice Video Conferencing Phone Features
- Transfer Assistant: Complete 90% of calls with the dynamic historical driven search that presents the Operator with the destination that the caller is most frequently requests
- Call History: Attendants can quickly lookup past transfers in difficult situations
- Multi-Tenanting: Share a single answer point between different companies and save on answer point costs
- Teleworker Support: Attendants can work off site, reducing
office space costs
Speak to Mitel Communications Specialist
To find out more about Mitel MiVoice Business Console contact one of our Mitel Communications Specialists on 020 3668 0444. Alternatively email us at email@example.com and we will get back to you.