Communications Audit and Consultation

Communication Audit


4sight Comms thought leaders in everything communications are offering a free communication audit with one of our solutions experts. Our communication review identifies areas of improvement in your current infrastructure where we believe you could be getting performance enhancements or if something isn't working as it should.

The aim of our chat is to understand better how you use your current communication system, from Mitel to RingCentral, 8x8 and beyond. We will then make some recommendations to you based on our industry experience. If you can see the value in our advice, we would invite you to book a free communications audit, which would take place onsite and be an in-depth review of the process and systems you employ. On average customers who book an informal chat end up saving tens of thousands each year.

What is a communication audit?

A communication review is arranged with one of our solution experts. We like to keep things relaxed and informal, so we often suggest meeting in a coffee shop so everyone feels less corporate. Our expert has years of market knowledge and can offer real world advice on how to improve your system.

One of the common ways we help clients is identifying under-utilization of their communication platform. They often have packages, phone lines and infrastructure which is no longer needed but nobody has thought to retire. These excess products cost money to operate and with no one using them it is wasted business expenditure.

How to arrange your review

To book a business communication review, simply fill out the form and one of our team will get back to you shortly. Don't worry we don't employ any hard sales tactics, this really is an opportunity for you to make sure your communication system are working efficiently for your business, you are spending money wisely and that your data is secure against data breaches and compliant with regulation. We help you understand more about how you can get the most out of your telecoms system. The best thing of all, it is completely free and without obligation.

Key benefits of booking a communication audit


  • Identify Opportunities

    Our solutions audit often identifies areas for improvement within both your infrastructure and software being used. Technology moves fast, equipment should be retired once it gets to end of life, so it doesn’t pose a risk to the business further down the line.

  • Mitigate Risks

    Security is high on everybody’s agenda. Outdated infrastructure or software can pose problems for a business. Our communication solutions audit will review and identify potential security breech risks and put together a plan of action to tackle these.

  • Define Future Roadmap

    Having a succinct and relatable road map for your business helps streamline processes and align business goals. Our solution experts can work with you to create a timeline for your communications products, building a better understanding of what products will be needed as the business grows.

  • Support For Modern Work Places

    Over the past few years workforce’s have faced enormous change. Remote and hybrid working are now common place and more companies are looking for a communication system to meet the needs of a modern workplace. Our experts can advise on latest trends and products to increase productivity and improve employee satisfaction.

  • Reduce Costs

    The main aim of our review is to save you money. Chances are if it has been a while since your communication suite was implemented, there are probably a range of better products on the market which could save you thousands a year. We look at everything from utilization, to how many phone lines you need vs are paying for. On average clients save thousands of pounds every year with our review.

  • Consult on Cloud Migration

    One of the biggest topics over the past few years has been around migrating communications to the cloud. Our team can advise you on the suitability of your business to take this leap.

Read our latest customer case studies

Kirkless College Case Study

Kirkless College Case Study

Learn more about how 4sight developed a robust support environment for their Mitel telephone system

Actionaid Mitel Case Study

Actionaid Mitel Case Study

Learn how 4Sight Comms worked to upgrade Actionaid’s Mitel communications estate and delivered enhanced functionality

Government Sector Mitel Case Study

Government Sector Mitel Case Study

Find out how 4Sight Comms upgraded a government sector Mitel system, enhancing capabilities and providing a dependable system for the future.

Book your communication audit today.

How is a solutions review from 4Sight carried out


A solutions audit from 4sight is carried out by our senior technical staff. We arrange convenient times and dates to conduct our comprehensive audit. We will review your entire communications environment, platforms and current working practices. We will then compile a list of recommendations, tailored to your business on how you can improve your communication solutions.

Our communications audits are always considered confidential documents, as such we will never share them with third parties. Our audits are comprehensive enough to give you clear insight to any potential issues, including opportunities to save money, improve efficiency and save resource time. We will come back to you with an overall operational well-being score of your telecoms platform and any associated applications.

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We get to know your business


We take great care and attention to gain a deeper understanding of your business and its needs. We don’t do ‘one size fits all’ audits, as we understand that every business is different.

We will take time to review your complete communications infrastructure, workflows and device usage to build a better picture of your solution and more importantly… how you use it. It is very often that communication platforms are underutilised, badly setup or poorly understood within the organisation.

We will also look at your current expenditure. Business communications solution platforms cost a lot of money to an organisation, there is no point in having a bells and whistles communications solution if all you need is the bells. Our audits aim to identify any potential cost savings.

Consultancy Services


4sight Comms, offer comprehensive consultation services, aimed at making the most out of your communications environment. Conducted by our senior telecoms experts we get to know your business and offer up tangible and effective solutions for your business.

All support packages that 4sight offer come with our consultation services as standard. This enables us to deliver efficiency and performance enhancing solutions and ideas.

It is the opportunity for 4Sight to understand your business and working practice before we make any recommendations. Our experience is that many businesses are falling along way short of the potential of the solution and feel that their incumbent is reactive rather than proactive to their needs. Many continue to be sold additional licences and applications that duplicate resources or just will not work in the required environments.

mitel sign partnership with ringcentral