Mitel MiVoice Business

Mitel MiVoice Business

MiVoice Business is a business communication platform that provides organisations with a single, cloud-ready software stream that can be implemented on any network, within any infrastructure, or any platform to deliver the seamless integration of voice, mobility, unified messaging, presence, conferencing, collaboration, applications, and more – enabling faster, more effective business communications.

The MiVoice Business phone system is designed to meet the needs of businesses from 5 to 65,000 users, whether they have a single site or multi-site networks that span the globe.

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Built-in Core Applications

MiVoice Business has many embedded features that complement unified communications solutions:



MiVoice Business’s embedded mobility solutions deliver employees greater freedom to communicate from wherever their business takes them, without the burden of escalating mobility costs.

Unified Communication & Collaboration

Provide your employees with a single access point for all their business communications and collaboration needs. Allow them to benefit from real-time access to everyone in the organisation to enhances the overall effectiveness of “in the moment” communications.

Unified Messaging

With MiVoice Business your employees have anywhere, anytime access to messages with an integrated, fully-featured voice mail system, that provides unified messaging and automated attendant capabilities.

Contact Centre

MiVoice Business’s fully integrated contact centre solution can assist your business with the delivery of excellent customer service that helps nurture relationships and ensure operational efficiency. MiVoice Business also supports the following management, reporting, and advanced routing solutions as well.

Deployment Flexibility

MiVoice Business is based on an open, fully modular architecture that makes it agnostic when it comes to data infrastructure and UC components from other vendors, allowing MiVoice Business to be deployed on industry standard hardware and in fit within a
wide range of data network architectures.

With MiVoice Business you can freely change your network infrastructure to suit your business objectives, and your Mitel communications solution can evolve with you.

Simple, Powerful, Web-Based Management

MiVoice Business in conjunction with the Mitel MiVoice Enterprise Manager deliver a broad range of administration functions and capabilities all within a simplified web-based management architecture that reduces the time and resources required to perform tasks and administer changes. System changes are automatically synchronised across the solution, and management control and tasks can be delegated across the organisation, rather than relying on a centralised point.

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Full Range of IP Desktop & Accessories

MiVoice Business offers a full range of IP desktop devices, accessories, and meeting room solutions that deliver advanced applications when and where you need it. From affordable entry-level IP phones to rich media information devices, MiVoice 5300 and 6900 Series have the right communications solutions for your employees.