Government Communications Solutions
For government institutions, delivering high quality services is of paramount importance. However, with budgets being cut and the pressure on to make savings, public sector institutions need to explore new sustainable solutions for service delivery – solutions that can that can enhance customer experience and outcomes through improved service levels at the same or reduced cost.
4Sight provides communications solutions that help public sector organisations meet their challenges by reducing communication complexity, integrating disparate applications, and tying communication services directly to business processes. We have over 25 years’ industry experience during which we have delivered some of the most innovative and successful solutions for a large number of the leading organisations and institutions in the public sector.
Our Government Solutions
Solutions that make it easy to:
Reduce operational costs
Free staff to be productive anywhere
Protect and maximise existing investments
Connect multiple sites
Manage all devices on a single platform
Business continuity and disaster recovery
Customised Solutions for Every Challenge
We understand the commercial and operational challenges faced by public institutions, whether you are looking to reduce costs, improve service delivery or simply refresh your existing communications, we can build a solution based on your specific needs.
I need to...
We can integrate communications into existing infrastructures without requiring a significant system upgrade, with us you can also migrate to IP at a pace that suits your needs.
Enhance the productivity of your staff with intelligent call handling and routing, reduce the number of abandoned calls and provide better service to your citizens.
With audio, web and video conferencing as well as collaboration applications you can facilitate interaction and communication between staff, external agencies and community.
Consolidate My Communications
With 4Sight you can centrally manage all locations which reduces large system management and support costs delivering a substantial return on investment.
Enhance Staff Mobility
Using our mobility solutions you can provide staff with an “in-office experience” anywhere and anytime, on any device.
Improve Operational Efficiency
Our hot desking applications eliminate the need to provide a dedicated phone for each employee. Instead, you can make a pool of shared phones available on a first-come, first-served basis.