A purpose-built communications solution built on a leading public cloud platform that improves business productivity.
MiCloud Flex is designed to deliver a unique experience, both internally and for your customers. MiCloud Flex offers proven reliability, security and scalability to deliver uptime and compliance you can depend on. It delivers a complete solution in the cloud to enable unified, scalable and mobile communications to anyone, anywhere and on any device. it's everything you need to take your communications to the next level - more mobility, rich enterprise and team collaboration, exceptional customer experiences - without the cost and complexity of a traditional, premises-based communications system.
MiCloud Flex Benefits
- Fully Hosted end-to-end solution
- High 99.999% SLA performance and efficiency for core voice
- Dual Data Center geo-redundant failover
- Enhanced mobility for smartphones, softphones and tablets
- Audio/Video conferencing
- Advanced team collaboration tools
- Advanced omnichannel contact center
- Mitel survivable gateways with local PRI bundles
- Instant messaging
- IM/Voice/Video presence
- Teleworker support
How it works
MiCloud Flex uses the same communication, collaboration and contact center applications as our on-site platforms. Users have access to the same easy-to-use features and functionality whether they’re in the main office, working from a remote location or on the road.
You get significant value, paying monthly on a subscription basis. You get upgrades with full control over upgrade and maintenance windows. And with no on-site equipment, you minimize the need for IT staff, maintenance, space, cooling and associated costs.
MiCloud Flex has several service plan profile options, so you can subscribe to the features that are right for your business. Mitel gives you the flexibility to mix and match service levels, allowing you to easily adapt to changing or growing business demands. All levels include business telephony features and great customer service.