SIP Trunk Call Manager

Gamma SIP Trunk Call Manager

SIP Trunk Call Manager provides you with all the benefits of Gamma SIP Trunks together with feature-rich, centralised call control.
This includes our market-leading call bundles and the only fraud management tool that financially indemnifies you against loss.

SIP Trunk Call Manager offers a powerful business continuity solution, giving you the ability to manage your number estate and all aspects of your inbound calls. Consolidate all your numbers onto a single platform and never miss a call.


As a Gamma Gold Reseller Partner, we are, for a limited period, able to offer you
FREE SIP TRUNK CALL MANAGER when ordered with our Internet services and SIP.

Gamma Sip Trunk Call Manager

Benefit from free call queues

SIP Trunk Call Manager is ideally suited to a business which places high value on the Customer Service provided to callers and those organisations looking to deal with incoming sales enquiries effectively without missing a call or make a step change in the way they handle business continuity.

Advanced call handling features can be tailored to every individuals needs and adapted instantly via web and App control.

What Are The Benefits?

Taking SIP beyond a connectivity service, into a world of feature-rich applications - putting you in control:

Tailored Business Continuity - never miss a call

A direct ISDN replacement - guaranteed savings on call costs and channel rental

Easy management via an app and web portal

An enhanced SIP service - giving you full and direct control of your inbound numbers

01, 02, 03 and 08 termination on subscribed Gamma SIP Trunks - no number translation

One point of contact providing your SIP trunks and call management via one simple solution

SIP Trunk Call Manager Key Features

Geo or Non-Geo termination directly on the SIP endpoint

Terminate any 01, 02, 03 or 08 number and control via an intuitive online portal or app.

Email alert on missed call

Ensure you are notified of any unanswered/engaged calls – ideal management tool for ensuring staff productivity and following up every sales lead.

Call queuing

Queue incoming calls on destination number to assist with call handling during peak busy periods. End user configurable announcements, breakout and overflow options. Live queue stats for effective queue management.

Hunt Groups

Serial, random, prioritised or simultaneous hunt group enables calls are answered by specific people or the most available person.

Call Distribution

Serial, hunt group and percentage-based routing enables load balancing of calls across sites or teams.


Demonstrate great customer service by providing callers with an option to leave a message when unavailable to take their call. Customise voicemail messages to prompt users to leave details for a call back.

Advanced statistics

Online access to comprehensive call statistics which enable informed business decisions. Advanced management information relating to call handling efficiencies; productivity, call patterns and caller behaviour. Data includes time to answer, call waiting time, call outcome and caller details.

Snapshot Management Information Statistics

View call handling performance at a glance and monitor inbound call handling efficiencies.

Time / day of week routing

Schedule call routing in advance according to business hours and call handling preferences.

Termination on number

Redirect inbound calls to achieve business continuity and flexible working.

Date routing

Set up date-specific routing in advance – e.g. Bank holidays.

‘One Touch’ business continuity

Pre-build designated business continuity call plans for your Inbound number(s) with the ability to invoke/restore last active call plan instantly – immediate business continuity in the event of office evacuations.

Push reports - Advanced statistics via email

Provides recipients with full or summarised advanced statistics reports via email for daily, weekly or monthly periods.

Divert on busy / out of office / no answer

Maximise call handling potential and provide improved service to the caller.

SIP Trunk Call Manager app

Provides a user with quick access to key functionality and ability to view essential call stats whilst on the move and access to call plan routing changes via a handheld smartphone/device.

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