4Sight Communications professional services provide strategic consultancy, design, installation, and support services to deliver and develop tailored solutions to meet the unique needs of your business.
We are here to assist your business in planning strategy, systems architecture, the implementation and integration of your new Mitel communication solution. Our expertise is spread across a broad range of technologies, including uniﬁed communications, public and private cloud, enterprise collaboration, connectivity and business continuity.
Our audits are carried out by our senior technical staff and form the foundation of our working relationship. It is the opportunity for us to review your communications environment and working practice before we make any recommendations. The audits we do are comprehensive and confidential documents that offer a great insight into the operational wellbeing of your Mitel platform and associated applications.
Our consultancy services come as standard with our support model and play an important role in our ability to deliver efficiency and performance enhancing ideas and solutions. It is often the case that current platforms are underutilised, badly set up or just misunderstood. With our help you can enhance the performance of those systems and significantly extend the life of the investment you have already made.
Planning and Management
We offer a full range of Project Management services that will work in conjunction with your own resources reporting in to the project team. Prince 2 methodology is followed based on an agreed scope of works and risk assessment within agreed time-scales.
Many tasks are straightforward and do not require the added expense of a dedicated project management resource. These tasks are managed and delivered within your client team by the Technical Account Director and Principle Engineer at a saving to you.
We provide a full implementation service at both national and international level. Our professional services technical team comprise qualified and highly experienced personnel in the solutions they are implementing. As a company, 4Sight is risk averse and always strives to highlight and mitigate risk.
To this aim, our solutions are pre-staged and by utilising the latest technology we are able to use a variety of methods to deploy solutions in a low risk and cost effective manner.
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Education and Training
Working closely with you a programme of education will be defined that meets your required method of operation. In some cases this will be designed as a phased approach that delivers an ongoing process of learning, beyond the initial implementation phase.
We recognise that any new solution may affect and/or change existing work practices and it is our responsibility to understand and support your staff through any change. Our education programmes span all aspects of a solution deployment and include technical and user modules.