System Audits
Our audits are carried out by our senior technical staff and form the foundation of our working relationship. It is an opportunity for us to review your communications environment and working practice before we make any recommendations. The audits we do are comprehensive and confidential documents that offer a great insight into the operational wellbeing of your Mitel platform and associated applications.
We invest great care and attention in getting to understand you and your systems. We review your communications infrastructure, workflows, device usage and expenditure to get a ‘real-world’ understanding of your solution. It is often the case that current platforms are underutilised, badly set up or just misunderstood. With our help you can enhance the performance of those systems and significantly extend the life of the investment you have already made.
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Consultancy Services
Our consultancy services come as standard with our support model and play an important role in our ability to deliver efficiency and performance-enhancing ideas and solutions.
It is the opportunity for 4Sight to understand your business and working practice before we make any recommendations. Our experience is that many Mitel users are falling along way short of the potential of the solution and feel that their incumbent is reactive rather than proactive to their needs. Many continue to be sold additional licences and applications that duplicate resources or just will not work in the required environments.
