In an extremely regulated and rapidly evolving industry where it is crucial to provide safe and effective medications to market, pharmaceutical organisations are constantly striving to improve the way they do things. They need a reliable and efficient communications system to ensure seamless exchange of information, from R&D and clinical trials to licensing, from production to sales and marketing.
4Sight provides Mitel communications solutions, that enable pharmaceutical companies to reduce communication complexity, integrate disparate applications, and tie communication channels directly to business processes. We have over 25 years’ industry experience during which we have delivered some of the most innovative and successful communications solutions for a large number of the leading companies and organisations in the pharmaceutical sector.
Solutions that make it easy to:
Streamline communications across devices and channels
Securely access call recordings via encrypted media file streaming
Give employees greater flexibility and mobility
Connect multiple locations, branches and offices
Business continuity and disaster recovery
Enabling Real-Time Communications
We bring together a range of communications applications including voice, video and data services into a single environment to improve operational processes and enable your employees to connect and collaborate more effectively with their colleagues, clients and suppliers.
Customised Solutions for Every Challenge
We understand the commercial and operational challenges faced by pharmaceutical companies, whether you are looking to consolidate your communications, improve employee collaboration or enable staff to work from anywhere, we can build a solution around your specific needs.
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Enable Staff to Work Anywhere
With our mobility solutions you can provide staff with an “in-office experience” anywhere and anytime and on any device.
With audio, web and video conferencing and collaboration applications you can facilitate interaction and communication among staff.
Centralise My Communications
With a centralised contact centre, customer inquiries can be directed to product or department specialists to better address customer needs.
Transform Customer Service
Add features like automatic routing of email/fax, social media, web chat and SMS to create a superior customer experience.
Get In touch
We would welcome the opportunity to speak to you about any upcoming projects or challenges you may be facing. To speak to one of our communications specialist call us on 020 3668 0444, alternatively please fill out the contact form below and we will get back to you.