7 steps for creating a successful digital customer experience
The way people communicate with each other has evolved, but what about the way that your business communicates with your customers? Here are 7 steps for creating a successful […]
What Is Good Customer Service? Here’s what your customers expect
In today’s technology-driven world of smartphones, tablets and WiFi, consumers have become increasingly mobile, relying on digital communications such as email, text messaging, Web chat, and social media in […]
Telephone Maintenance Termination and Migration Guide
Telephone Maintenance Termination and Migration Guide
If you are considering either terminating your Mitel Telephony Maintenance Contract with your current supplier or simply migrating your contract to 4Sight Communications there […]
Moving from ISDN to SIP: the key steps you need to take
Making the move: 5 easy steps to SIP migration
Since the late 80’s ISDN has been the de-facto telephony solution of choice, however, with no significant development in over a […]
Infographic: What Virtualised UC mean for the CIO?
To realise cost savings and increase productivity, midsize organisations are virtualising their servers and desktops. For Chief Information Officers, that means:
Beware and prepare: weather the seasonal business threats
Beware and prepare: weather the seasonal business threats
How unified communications providers can ensure that your company’s telephony and IT systems survive storms and other seasonal disasters.
Failure to prepare is […]