March 2018

7 steps for creating a successful digital customer experience

The way people communicate with each other has evolved, but what about the way that your business communicates with your...

What Is Good Customer Service? Here’s what your customers expect

In today’s technology-driven world of smartphones, tablets and WiFi, consumers have become increasingly mobile, relying on digital communications such as...

Telephone Maintenance Termination and Migration Guide

Telephone Maintenance Termination and Migration Guide If you are considering either terminating your Mitel Telephony Maintenance Contract with your current supplier...

Moving from ISDN to SIP: the key steps you need to take

Making the move: 5 easy steps to SIP migration Since the late 80's ISDN has been the de-facto telephony solution of...

Infographic: What Virtualised UC mean for the CIO?

To realise cost savings and increase productivity, midsize organisations are virtualising their servers and desktops. For Chief Information Officers, that...

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Monthly Archives - March 2018