Customers who need help with their Mitel telephone system configuration or out of office messages to reflect their operational hours over Christmas period, please contact our dedicated service team before Wednesday 18th of December 2019 to request help.
You can submit your request either by emailing our dedicated service team at support@4sightcomms.com or by visiting our customer support portal.
Here at 4Sight, we would like to wish all our customers, partners and colleagues a fantastic Christmas and Happy New Year. It has been an honour and a pleasure to work with you this year. Thank you for your continued support and partnership. We look forward to working with you in the years to come.
Please note our Christmas opening hours:
Tuesday, 24th December 9:00 am - 18:00 pm
Wednesday, 25th December office closed
Thursday, 26th December office closed
Friday, 27th December 9:00 am -18:00 pm
Saturday, 28th December office closed
Sunday, 29th December office closed
Monday, 30th December office closed
Tuesday, 31st December 9:00 am 18:00 pm
Wednesday, 1st January office closed
**Customers with our 24/7 support contracts requiring assistance during this period, please note that it is business as usual for all SLA measured requests.**
Once again a very Merry Christmas and a Happy New Year
The Team at 4Sight Communications
BUY 3 PHONES, GET 1 PHONE FREE
MiVoice Business: Get 1 free 6900 series phone for every 3 you buy, of the same model, when you purchase a new MiVoice Business system.
Not to exceed 100 free phones per order. Valid until 30 September 2019
BUY 2 LICENCES, GET 1 FREE
Buy 2 licenses get 1 free on select premium MiVoice Business and MiVoice Connect licenses.
This offer is valid now through December 31, 2019
NET NEW PROMOTION FOR CUSTOMERS BUYING MIVOICE BUSINESS
New MiVoice Business customers who purchase a solution comprised of specific can enjoy an additional 15% off their full purchase.
This offer is valid until September 30, 2019
Delivering value to customers migrating to Mitel Flagship products & services
Get 50% off hardware (and virtual) when you upgrade your legacy equipment to MiVoice Business and receive 25% off the cost of new user licenses.
This offer applies to a minimum 10 users. Qualifying equipment for ShoreTel, Toshiba, Inter-Tel, and Mitel.
The new Mitel 6970 IP Conference Phone is available for MiVoice Business. The Mitel 6970 is the conference phone designed to make meetings easier and more efficient. A large 7-inch color touch screen grants excellent visibility to an intuitive user interface for quick navigation to essential meeting information and functions. A tight integration with MiVoice Business and supported applications delivers a unique conference experience that will not be found with 3rd party devices.
Built-in Bluetooth 4.1 and MobileLink grant you the ability to seamlessly pair with Bluetooth enabled audio devices and expand the capabilities of your mobile phone. Enjoy crystal clear audio with high definition speaker and eight beam-forming microphones for 360° audio pickup. With the Mitel 6970 conference phone, your entire meeting experience will be effortless.
The integration with Mitel’s MiVoice Business platform sets it apart from third party SIP based conference phones resulting in unmatched ease of deployment, maintenance and use. The 6970 supports the full MiVoice Business telephony feature set allowing for exceptional flexibility in terms of how conference calls can be initiated. Users may choose to leverage the built-in ad-hoc conference call setup capability of MiVoice Business allowing for up to 8-parties to be added to a call or alternately they may prefer to set up a Meet Me or MiCollab conference bridge. Access to MiCollab conferences is greatly enhanced thanks to the support for the MiCollab Meeting Center application, which provides a list of conferences scheduled for the meeting room right on the phone with one touch bridge access – no need to enter a meeting ID or PIN.
6970 IP Conference Phone for MiVoice Business hardware features:
The 6970 IP Conference phone for MiVoice Business software features:
– MiVoice Business ad-hoc conference call setup – add up to 8 parties to a call
– One-touch Join Meeting (MiCollab Meeting Center) – on-phone list of today’s meetings for the meeting room
– MiVoice Business Meet Me Conferencing
– Out-of-box access to MiVoice Business Corporate Directory (no need to connect to an external LDAP Directory)
– Hot Desking – make the meeting room phone your extension – same user interface & features that you have at your desk (join meeting room conference calls with confidence thanks to the familiar user interface)
– MobileLink feature support – use the 6970 Conference phone for Cell Phone based calls, import Cell Phone based Contacts and Call Logs
– Dynamic Extension support
– Teleworker support
Nicholas Aikman – Mitel Director of Channels presenting the award to David Butler – Head of Solutions at 4Sight Communications.
4Sight Receives Mitel´s ‘Top Services Partner’ Of The Year Award
4Sight has received the 2018 Mitel Top Services Partner of the Year (International Markets) award. This award was presented to us at Mitel’s 2019 International Partner Awards in London and comes in recognition of our outstanding knowledge and service delivery approach.
Being named Mitel’s Top Services Partner of the Year is an outstanding achievement by the 4Sight team. We’re delighted to officially stand out as a leader amongst so many notable companies and industry peers internationally. The award does not only recognise our technical and service excellence but also underscores the determination we share in making a difference to the clients we work with.
Through the years we have worked really hard delivering some of the most innovative and successful Mitel solutions for a large number of the leading companies and organisations in the UK and abroad.
Whether you’re an existing Mitel user or looking to become one, speak to 4Sight to find out how our Professional and Support Services can make a real difference to your organisation.
4Sight Communications Awarded ‘Top Services Partner’ at Mitel’s Next ‘2019 International Partner Awards’
We are extremely proud to announce that 4Sight Communications has been awarded Mitel’s Top Services Partner (International Markets) at the recent Mitel’ 2018 International Partner Awards, held in London on Thursday 28 February 2019.
This award has special meaning to our customers and all at 4Sight, as it officially recognises our outstanding knowledge and service delivery, and these are areas that we work exceptionally hard to differentiate ourselves.
This is a great achievement and we’re delighted to officially stand out as a leader amongst so many notable companies and industry peers internationally. The award does not only recognise our technical and service excellence but also underscores the determination we share in making a difference to the clients we work with.
We would like to take this opportunity to thank all our customers for choosing 4Sight and for the trust they continually place in us. We couldn’t have achieved this without their support!
2019 is shaping up to be a very exciting year of new enhancements across the Mitel portfolio and we look forward to sharing these with you in the coming weeks and months.
As of April 2019, Avaya is officially ending the support for the release 7.6 and prior versions of the CS1000 platform. What are your options if you’re looking for a replacement for the CS1000?
WHAT DOES IT MEAN:
In short, this means that Avaya will no longer continue to develop the software or product the parts. With Nortel PBXs being widely deployed across a range of organisations, the end of support for the CS1000M harware is quite significant as these systems can very easily fall out of service.
Failure to upgrade your telephone software could be risking your business much more than you think.
WHEN WILL THE SUPPORT END:
The support for the CS1000 series set will end in April 2019. For customers with the CS1000M, plans to replace the CS1000M need to start today to be ready for the transition.
WHAT ARE MY REPLACEMENT OPTIONS:
Replacing an on-premises system like Avaya’s CS1000 can take a significant amount of effort and investment. Here at 4Sight we have an alternative to keeping on the same old platform and having a costly upgrade. For any organisation looking to replace the CS1000, MiVoice Business provides robust functionality and a smooth transition for Avaya CS1000 users.
NEED HELP MIGRATING?
Transitions are never easy, but with the right partner, your transition can run as smoothly as possible. And transitions like this can be a great opportunity to take stock of your communications infrastructure and strategic plan. Look for communications partners who are willing to work with the investment you’ve already made into your system, and who can operate with your existing ethernet and non-ethernet phone lines to deliver the features of an IP phone no matter what infrastructure you’re starting with.
Mitel has announced updates to its flagship Unified Communications solutions to provide organisations more advanced voice, collaboration and contact centre capabilities for enhancing productivity and delivering better customer service.
These latest releases reflect Mitel’s commitment to providing tailored communications and collaboration solutions that drive customers’ digital transformation. Designed to increase speed to innovation, Mitel’s product roadmap also delivers high levels of security and enables businesses to leverage emerging technologies like IoT and AI to solve today’s problems and prepare for tomorrow’s challenges.
MiCollab – multiple customer interface enhancements that make it even easier for employees to talk, meet and share information using Mitel’s leading collaboration offering, a single solution that brings communications and collaboration tools together to simplify the way people work.
MiVoice Business – the addition of a next-generation containerization software architecture to drive speed to market for applications and business efficiency software upgrades for one of the industry’s most advanced mid-market communications solutions.
MiContact Center Business and MiContact Center Enterprise – expanded omnichannel capabilities for MiVoice 400, MX-ONE and MiVoice 5000 that enable businesses to leverage web, chat, voice and social media interactions to provide a seamless customer experience.
Mitel SIP-DECT – 4th-generation SIP-DECT technology that brings a new portfolio of base stations and feature enhancements to the full line of Mitel cordless IP and SIP devices, solving companies’ vertical-specific mobile communications requirements.
The team at 4Sight would like to wish all our customers, partners and colleagues a fantastic Christmas and Happy New Year. It has been an honour and a pleasure to work with you this year. Thank you for your continued support and partnership. We look forward to working with you in the years to come.
Please note our Christmas opening hours:
Monday, 24th December 9:00 am - 18:00 pm
Tuesday, 25th December office closed
Wednesday, 26th December office closed
Thursday, 27th December 9:00 am -18:00 pm
Friday, 28th December 9:00 am -18:00 pm
Saturday, 29th December office closed
Sunday, 30th December office closed
Monday, 31st December 9:00 am 18:00 pm
Tuesday, 1st January office closed
**Customers with our 24/7 support contracts requiring assistance during this period, please note that it is business as usual for all SLA measured requests.**
Once again a very Merry Christmas and a Happy New Year
The Team at 4Sight Communications
Customers who need help with their Mitel telephone system configuration or out of office messages to reflect their operational hours over Christmas period, please contact our dedicated service team before Wednesday 19th of December 2018 to request help.
You can submit your request either by emailing our dedicated service team at support@4sightcomms.com or by visiting our customer support portal.
