Moving to the cloud: Why your phone system is a great place to start

Despite growing adoption rates, many companies still aren’t ready to make a full-scale move to cloud-based technologies. If you are among those who want to take a measured approach to cloud adoption, look no further than your phone system as a great place to start. By working with a communications provider who offers both cloud and hybrid phone systems, you’ll not only get expert guidance, but also the flexibility to customise a migration path that fits your business.

Below are four reasons why starting your journey to the cloud via your business communications needs makes sense:

1.You Can Manage Deployments in Small Groups

For many businesses, the phone system is the ideal service to serve as a catalyst in your transition to the cloud. Since it can be deployed in a phased approach, you can learn by transitioning small groups, teams or locations one at a time with little overall risk. Plus, you can also lean on the expertise of your service provider since most cloud vendors have helped countless other companies through similar transitions.

Beyond the initial implementation, businesses can also learn how to manage overall cloud applications from their service partners. They offer expertise your company may not have internally, making them an ideal resource to help you build a path to the cloud.

2. You Have the Flexibility to Embrace the Cloud Fully, or Bit by Bit

Not only can deployments be phased, but moving your business communications to the cloud doesn’t have to be an all-or-nothing proposition. You can choose a full cloud deployment or start with a hybrid approach that combines both cloud and onsite solutions. Hybrid solutions allow you to mix and match communications applications as you need them, and give your company the flexibility to deploy only what your business requires today, while keeping the option open to add additional cloud services or locations later.

3. You Can Make Smarter Use of Internal Resources

A system provider with cloud expertise can help you make better use of your internal IT resources. With a cloud deployment, applications are hosted remotely and maintained by the provider, relieving IT of most or all network-related tasks. The business then consumes the services on a subscription basis rather than owning the infrastructure. In this model, the cloud provider manages the extra workload while freeing your IT team to focus on the initiatives that drive revenue for your business.

4. You Can Gain the Buy-In You Need to Move Forward With Other Cloud-Based Solutions

For any deployment to be successful, it must have buy-in from users. By focusing on your phone system early in your migration, you can introduce employees to the cloud’s many time-saving, productivity-enhancing benefits of the cloud. As their comfort grows, your ability to transition other systems and processes to the cloud will become easier. A provider with a reputation for excellent customer service and training options will help you quickly get buy-in from your employees.

For many of today’s businesses, a move to the cloud is just a matter of time. Choosing a phased approach with an early focus on your phone system is a smart choice, and tapping the expertise of a cloud phone service provider can make it an even smarter one.

Migrate to the Cloud

4Sight offers a range of Mitel Cloud Communication products and applications that enable fast access to real-time management information and productivity enhancing tools. To find out more about our Cloud Solutions click here.

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10 Ways Your Phone System Can Help Your Estate Agency Beat The Competition

If your current phone system is only giving your staff basic functionality like phone, fax and voicemail, you could be losing money to estate agents whose communications tools offer employees advanced collaboration capabilities like file sharing, virtual video tours and task management, all of which improve the ability to close deals.

Use the checklist below to determine if your phone system is differentiating your business and empowering your agents. If you answer ‘no’ to multiple of these considerations, it might be time to consider making a switch.

Does your current phone system:

1. Help you beat the competition by connecting clients to an agent the first time they call using follow-me-anywhere technology?

2. Allow agents to use their office phone number from anywhere, across multiple devices?

3. Limit dropped calls by switching between Wi-Fi and cellular networks automatically to give your agents the best call quality wherever they’re working?

4. Support virtual showings with robust video conferencing features, so that your agents can show clients homes without the client physically being there?

5. Enhance collaboration with virtual workspaces that keep your teams organized and a step ahead of the competition?

6. Offer clients the ability to connect with their agent immediately, regardless of where your agent is, on a single number?

7. Make agents more efficient with integrated communications tools like chat, video calling and remote access to brokerage phone directories?

8. Make it easy for agents and staff to share documents, listings, photos and contracts on the go?

9. Allow administrators to easily add, delete and manage agent phone access across multiple office locations?

Delayed and untimely communications between clients and agents means lost revenue. If your agency is using an outdated phone system that doesn’t deliver the type of functionality outlined above, then you’re likely losing out to other agencies. With a more robust communications and collaboration system, you can empower agents to work more efficiently, deliver exceptional service to buyers and sellers, and close more deals.

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Mitel Premium Software Assurance Training Courses

4Sight Communications is excited to announce that specified web-based (online) end user training courses for MiVoice Business from Mitel University are now included as a subscription entitlement within Mitel Premium Software Assurance.

There are no additional fees for this inclusion. Courseware pertains to MiVoice Business and specific applications as defined in the section below. This program change is effective immediately for existing and new Premium SWA subscriptions.

How does it work?
The training subscriptions will be managed within Mitel University on a per customer solution basis and will be co-terminus with Premium SWA subscriptions. The training entitlement behaves like any other Mitel University training subscription, with unlimited usage of the courseware by end customer users.

Training suscriptions are:
• Managed on a per customer solution basis with the Partner of record in the Mitel Licensing Server (e.g. AMC)
• Provisioned in the Mitel Absorb Learning Management System via a unique subscription key that is valid until expiry (coterminus with Premium SWA)
• Renewed with Premium SWA renewals 

Who can qualify?
To qualify for the training susbription, the existing Premium SWA subscriptions must have at least 90 days remaining on the term. At Software Assurance renewal, if a training key already exists a renewed key will automatically be sent to 4Sight Communications when Premium Software Assurance is renewed.

Course List Included in Premium SWA Training Subscription:

For more information please contact your 4Sight Account Manager alternatively you can call us on +44 (0)20 3668 0444 or email info@4sightcomms.com.

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Infographic: The Hidden Costs Of Traditional Phone Systems

The traditional on-premise phone system not only has expensive direct costs, but even more expensive indirect costs. Modern businesses need modern communications to stay competitive and achieve growth. See our infographic to learn more.

For more information on how 4Sight can help your business
with moving to the cloud click here, or call us on 020 3668 0444.

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