Monthly Archives - March 2019

Webinar: Mitel Contact Centre Technology Update

Making Digital Customer Communications a Reality!

Register to watch our free Contact Centre Technology webinar and learn how you can develop your Mitel Contact Centre Platform to deliver a connected digital customer experience, using integration, automation as well as social, web and real-time customer service tools.

In this 1 hour session a team of product experts and consultants from Mitel, 4Sight and Talktative explores the latest Contact Centre technology, together with an update on the recent MiContact Centre Version 9 software releases including:

Omnichannel Enhancement
Web Ignite Enhancements
REST API Toolkit
Open Media
High Availability
Read/Write Capability with leading CRM systems

As an additional highlight: Felix Winstone from Talkative, a Mitel Development Partner, demonstrates how you can enhance your Contact Centre with real-time WebRTC tools as a new communications channel.

Interested in transforming your customer experience from dated to digital?

For more information about our Contact Centre solutions click here. To speak to one of our Communications Specialists call us on (0)20 3668 0444 or email info@4sightcomms.com.

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4Sight Crowned Mitel´s ‘Top Services Partner’ Of The Year

4Sight Communications Awarded ‘Top Services Partner’ at Mitel’s Next ‘2019 International Partner Awards’

We are extremely proud to announce that 4Sight Communications has been awarded Mitel’s Top Services Partner (International Markets) at the recent Mitel’ 2018 International Partner Awards, held in London on Thursday 28 February 2019.

This award has special meaning to our customers and all at 4Sight, as it officially recognises our outstanding knowledge and service delivery, and these are areas that we work exceptionally hard to differentiate ourselves.

This is a great achievement and we’re delighted to officially stand out as a leader amongst so many notable companies and industry peers internationally. The award does not only recognise our technical and service excellence but also underscores the determination we share in making a difference to the clients we work with.

We would like to take this opportunity to thank all our customers for choosing 4Sight and for the trust they continually place in us. We couldn’t have achieved this without their support!

2019 is shaping up to be a very exciting year of new enhancements across the Mitel portfolio and we look forward to sharing these with you in the coming weeks and months.

Mitel International Partner Awards

For more information about Mitel International Partner Awards and to see the full list of winners click here.

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