Webinar On Demand: Unlock untapped value from your voice data4Sight Communications
Panelists: Matthew Ludlow, Key Account Manager, Red Box; Paul Arigho-Crockett, Director – Enterprise Solutions, 4Sight Communications
RED BOX CALL RECORDING: THE PLATFORM FOR VOICE AND BEYOND
Voice is and will always be the most efficient and effective user interface ever invented. As a data set, it holds much more value than any other means of communication. Our webinar demonstrates how you can capture, secure and unlock the inherent value of enterprise-wide voice with Red Box, Mitel and 4Sight preferred partner for call recording solutions.
Hear how 4Sight are working with Red Box to help companies to transform the use of voice data by leveraging its power through Red Box’s extensive partner ecosystem including Salesforce, Microsoft, Nuance, Theta Lake, xDroid & Refract.
90% of businesses expect data-driven insight to become a key differentiator by 2020, but typically 67% of unstructured data (including voice) is currently locked or unable to be used for analytics. Organisations want to retain complete voice data sovereignty and secure access always, separating the capture layer from the application layer.
The Voice Data Controller from Red Box provides organisations with a seamless way to consolidate customer voice data within Salesforce® to provide a single view of customer interactions and unlock the value of enterprise-wide captured voice communications.