Webinar & LIVE Demo Replay | MiContact Center Business 9.2. – Powering Customer-Centric OrganizationsMichael Curran
Panelists: Mark Anderson, Sales Engineer at Mitel and Paul Arigho-Crockett, Enterprise Solutions, 4Sight Communications
MiCC 9.2.: Enterprise-grade, omnichannel customer experience management platform designed to power customer-centric organisations.
One-third of the population is comprised of millennials, and there are now almost 5 Billion mobile phone users in the world. These shifts have brought new challenges to the way your business delivers customer experience. 90 percent of consumers check your website before interacting with your company, and most customers would instead communicate through digital channels like email, chat, and social media.
Mitel’s MiContact Center Business platform is designed to give your customers the freedom to interact with you on their preferred device, using the media that works best for them while giving agents and supervisors the tools to manage today’s omnichannel customer journeys.
MiContact Center Business reduces the cost and complexity of deployment by leveraging your existing infrastructure.
Watch our webinar replay featuring experts from Mitel and be the first to see the LIVE DEMO and hear about the latest updates to MiContactCenter Business 9.2.
Mitel’s MiContact Center Business platform streamlines your contact center operations with technologies that seamlessly integrate with your existing infrastructure investments, including virtual data centers, and deployment across multiple sites.
This webinar is a must-see and not to be missed! Watch today!