Controlling costs is just one reason to move to cloud…
Moving communications systems to the cloud is a move carefully calculated by businesses. With a company’s communications system as a hub of success for many businesses worldwide, the system cannot be treated as a line item in the budget. Instead, there are many critical factors to consider to determine what communications system platform is best for your business. Cloud is an attractive option and cost is one reason out of many why companies opt to switch to cloud. But, cloud solutions are more than saving costs and grasping the holistic view of a communications platform is critical before making any decision.
Here are 10 real-world reasons for a cloud solution:
Predictable monthly costs – this may seem like old news, but many companies don’t realise just how much they can save by moving their communications to the cloud. By hosting a phone system over the internet, businesses are charged on an “as needed” basis, paying only for what they use. That makes cloud-based communication systems especially cost-effective for small businesses—eliminating the need to pay for the installation and maintenance of a traditional phone system.
Outsource IT support to the provider – the management of an on-premise solution can be very expensive. Because of the complexity of today’s communications systems, it can often takes an entire IT department to manage. Cloud-based communications can help alleviate the burden by eliminating maintenance, IT work load and some of the more costly internal infrastructure, including servers and storage systems.
Scale up or down based on users – anyone who has moved or expanded an on-premise phone system knows just how difficult it can be. Whether a business is growing, moving or sizing down, the cloud provides the flexibility and scalability the business needs now and in the future. And with cloud-based systems, businesses can access and add new features without any new hardware requirements.
One supplier for everything – with cloud communications, a supplier manages communication systems off-site, and IT departments are freed up to focus on other high-priority issues.
Instant updates – with cloud communications, service is outsourced, and upgrades are deployed through automatic software updates. This allows organisations to stay focused on their business and leave the upgrades to the cloud communications provider.
Quality of Service
Maximise up-time and downtime coverage – for many businesses, up-time is pivotal. To keep things running, they rely on the ability to scale and leverage remote work teams or serve customers from anywhere. For these kinds of businesses, cloud communications maximises up-time and coverage through multiple, remotely hosted data centres, helping them avoid costly interruptions and downtime.
Leverage shared resources – with an on-premise communication system, hardware and software geographic redundancy can be challenging to deliver. But when multiple businesses share resources in a cloud environment, they get access to a level of redundancy that would be too expensive to procure with an on-premises solution.
Business continuity made easy – businesses are using the cloud to protect themselves from the affects of disasters. With cloud communications, they can get up and running quickly after a disaster, or in some cases, continue running the entire time. Some reroute calls to remote locations and cell phones, others rely on remote access to voicemail or use cloud-based auto attendants continue taking calls and providing information. It’s a hard-to-resist combination of reliability, resiliency and redundancy.
Easy to use interface – with a cloud-based interface, it’s easy for employees to talk, chat, collaborate and connect anytime through a single platform.
Many businesses need to keep their teams connected and communicating efficiently even when they’re miles or even countries apart. With cloud-based unified communications, remote workers have access to the full feature set from their mobile devices anywhere they go, just as if they were sitting at their desks. It opens up a whole new world of productivity and possibilities.