Tag - Mitel Partner

The Essential Guide to Private Cloud

If you’re considering migrating your business communications to private cloud, you’re not alone. Private cloud provides strength and security, powerful integrations and budgeting flexibility for countless businesses worldwide.

However, before deciding if private cloud is right for your organisation, arm yourself with knowledge about topics like:

• Connecting to your private cloud communications system
• Enhancing your private cloud connection with SD-WAN
• Assessing your business requirements

Our Essential Guide to Private Cloud for Business Communications has all that information and more. Plus, learn how FC Liverpool simplifies the fan journey and create seamless interactions with the right cloud communications.

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Compare today’s Top 3 Enterprise UCaaS services

MiCloud Flex vs. 8×8 Virtual Office X8 and Ringcentral Premium

Tolly Enterprises compared Mitel’s MiCloud Flex to offerings from 8×8 and RingCentral. The report found that the Mitel solution was comparable to or exceeded its competitors.

Get details on pricing, security, contact center, collaboration and app integrations that maximize business intelligence.

Spoiler alert: Mitel’s MiCloud Flex stands out as both the best value in enterprise UC and the leader in interactive responsiveness. Only Mitel lets customers connect via Facebook, IoT or speech-enabled IVR. Only Mitel’s mobility untethers agents, supervisors and teams for ultimate collaboration flexibility.

NEED MORE INFORMATION?

For more information about the new Mitel MiCloud Flex click here, alternatively please call us on +44 (0)20 3668 0444 or email info@4sightcomms.com. 

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MITEL UC PROMOTIONS Q3 2019

MITEL UC PROMOTIONS Q3 2019

MAKE THE MOVE TO A MIVOICE PLATFORM

BUY 3 PHONES, GET 1 PHONE FREE

MiVoice Business: Get 1 free 6900 series phone for every 3 you buy, of the same model, when you purchase a new MiVoice Business system.
Not to exceed 100 free phones per order. Valid until 30 September 2019

GET PREMIUM SOFTWARE LICENSES

BUY 2 LICENCES, GET 1 FREE

Buy 2 licenses get 1 free on select premium MiVoice Business and MiVoice Connect licenses.
This offer is valid now through December 31, 2019

MID-MARKET BUNDLE PROMOTION

NET NEW PROMOTION FOR CUSTOMERS BUYING MIVOICE BUSINESS

New MiVoice Business customers who purchase a solution comprised of specific can enjoy an additional 15% off their full purchase.
This offer is valid until September 30, 2019

PATHWAY PROGRAM

Delivering value to customers migrating to Mitel Flagship products & services

Get 50% off hardware (and virtual) when you upgrade your legacy equipment to MiVoice Business and receive 25% off the cost of new user licenses.
This offer applies to a minimum 10 users. Qualifying equipment for ShoreTel, Toshiba, Inter-Tel, and Mitel.

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Introducing the new Mitel 6970 IP Conference Phone

We are pleased to announce that the new Mitel 6970 IP Conference Phone is available for quoting / pre-order for MiVoice Business. The Mitel 6970 is the conference phone designed to make meetings easier and more efficient. A large 7-inch color touch screen grants excellent visibility to an intuitive user interface for quick navigation to essential meeting information and functions. A tight integration with MiVoice Business and supported applications delivers a unique conference experience that will not be found with 3rd party devices.

Built-in Bluetooth 4.1 and MobileLink grant you the ability to seamlessly pair with Bluetooth enabled audio devices and expand the capabilities of your mobile phone. Enjoy crystal clear audio with high definition speaker and eight beam-forming microphones for 360° audio pickup. With the Mitel 6970 conference phone, your entire meeting experience will be effortless.

The integration with Mitel’s MiVoice Business platform sets it apart from third party SIP based conference phones resulting in unmatched ease of deployment, maintenance and use. The 6970 supports the full MiVoice Business telephony feature set allowing for exceptional flexibility in terms of how conference calls can be initiated. Users may choose to leverage the built-in ad-hoc conference call setup capability of MiVoice Business allowing for up to 8-parties to be added to a call or alternately they may prefer to set up a Meet Me or MiCollab conference bridge. Access to MiCollab conferences is greatly enhanced thanks to the support for the MiCollab Meeting Center application, which provides a list of conferences scheduled for the meeting room right on the phone with one touch bridge access – no need to enter a meeting ID or PIN.

The 6970 is backwards compatible to MiVoice Business 8.0 SP2, which removes a significant barrier to adoption – i.e. the need to upgrade to the latest MiVoice Business release in order to deploy the conference phone. This provides channel partners with the opportunity to go back to existing customers running 8.0 SP2 or higher and engage in a discussion on swapping out their old conference phones with a new modern, state-of-the-art solution. For customers on earlier versions of MiVoice Business, the 6970 provides an opportunity to initiate a discussion on the value of upgrading to the latest MiVoice Business release.

6970 IP Conference Phone for MiVoice Business hardware features:

  • 7” 800×400 Color Touch Display
  • 16 programmable keys
  • 6 context-sensitive soft keys
  • 10/100/1000 Ethernet Port
  • PoE power (802.3af)
  • Bluetooth 4.1 enabled
  • 360° microphone pickup via 8 beam-forming microphones
  • Mitel Hi-Q Audio Technology with high output speaker
  • 2 USB ports
  • 360° active call / mute indicators
  • Two touch mute buttons – one below the display and one on opposite side to allow muting from other side of table
  • Support for 2 optional wired extension microphones for larger board room support

The 6970 IP Conference phone for MiVoice Business software features:

  • Same installation and maintenance as all other 6900 series phones
  • Same telephony feature set as the 6940, including:

MiVoice Business ad-hoc conference call setup – add up to 8 parties to a call
One-touch Join Meeting (MiCollab Meeting Center) – on-phone list of today’s meetings for the meeting room
MiVoice Business Meet Me Conferencing
Out-of-box access to MiVoice Business Corporate Directory (no need to connect to an external LDAP Directory)
Hot Desking – make the meeting room phone your extension – same user interface & features that you have at your desk (join meeting room conference calls with confidence thanks to the familiar user interface)
MobileLink feature support – use the 6970 Conference phone for Cell Phone based calls, import Cell Phone based Contacts and Call Logs
Dynamic Extension support
Teleworker support

NEED MORE INFORMATION?

For more information about the new Mitel 6970 IP Conference Phone, please call us on +44 (0)20 3668 0444 or email info@4sightcomms.com. 

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4Sight Receives Mitel´s ‘Top Services Partner’ Of The Year Award

Nicholas Aikman – Mitel Director of Channels presenting the award to David Butler – Head of Solutions at 4Sight Communications. 

4Sight Receives Mitel´s ‘Top Services Partner’ Of The Year Award

4Sight has received the 2018 Mitel Top Services Partner of the Year (International Markets) award. This award was presented to us at Mitel’s 2019 International Partner Awards in London and comes in recognition of our outstanding knowledge and service delivery approach.

Being named Mitel’s Top Services Partner of the Year is an outstanding achievement by the 4Sight team. We’re delighted to officially stand out as a leader amongst so many notable companies and industry peers internationally. The award does not only recognise our technical and service excellence but also underscores the determination we share in making a difference to the clients we work with.

Through the years we have worked really hard delivering some of the most innovative and successful Mitel solutions for a large number of the leading companies and organisations in the UK and abroad.

Whether you’re an existing Mitel user or looking to become one, speak to 4Sight to find out how our Professional and Support Services can make a real difference to your organisation.

Mitel International Partner Awards

For more information about Mitel International Partner Awards and to see the full list of winners click here.

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4Sight Crowned Mitel´s ‘Top Services Partner’ Of The Year

4Sight Communications Awarded ‘Top Services Partner’ at Mitel’s Next ‘2019 International Partner Awards’

We are extremely proud to announce that 4Sight Communications has been awarded Mitel’s Top Services Partner (International Markets) at the recent Mitel’ 2018 International Partner Awards, held in London on Thursday 28 February 2019.

This award has special meaning to our customers and all at 4Sight, as it officially recognises our outstanding knowledge and service delivery, and these are areas that we work exceptionally hard to differentiate ourselves.

This is a great achievement and we’re delighted to officially stand out as a leader amongst so many notable companies and industry peers internationally. The award does not only recognise our technical and service excellence but also underscores the determination we share in making a difference to the clients we work with.

We would like to take this opportunity to thank all our customers for choosing 4Sight and for the trust they continually place in us. We couldn’t have achieved this without their support!

2019 is shaping up to be a very exciting year of new enhancements across the Mitel portfolio and we look forward to sharing these with you in the coming weeks and months.

Mitel International Partner Awards

For more information about Mitel International Partner Awards and to see the full list of winners click here.

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Avaya End of Support for the CS1000

As of April 2019, Avaya is officially ending the support for the release 7.6 and prior versions of the CS1000 platform. What are your options if you’re looking for a replacement for the CS1000?

WHAT DOES IT MEAN:
In short, this means that Avaya will no longer continue to develop the software or product the parts. With Nortel PBXs being widely deployed across a range of organisations, the end of support for the CS1000M harware is quite significant as these systems can very easily fall out of service.

Failure to upgrade your telephone software could be risking your business much more than you think.

WHEN WILL THE SUPPORT END:
The support for the CS1000 series set will end in April 2019. For customers with the CS1000M, plans to replace the CS1000M need to start today to be ready for the transition.

WHAT ARE MY REPLACEMENT OPTIONS:
Replacing an on-premises system like Avaya’s CS1000 can take a significant amount of effort and investment. Here at 4Sight we have an alternative to keeping on the same old platform and having a costly upgrade. For any organisation looking to replace the CS1000, MiVoice Business provides robust functionality and a smooth transition for Avaya CS1000 users.

NEED HELP MIGRATING?
Transitions are never easy, but with the right partner, your transition can run as smoothly as possible. And transitions like this can be a great opportunity to take stock of your communications infrastructure and strategic plan. Look for communications partners who are willing to work with the investment you’ve already made into your system, and who can operate with your existing ethernet and non-ethernet phone lines to deliver the features of an IP phone no matter what infrastructure you’re starting with.

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What’s new in Mitel’s Unified Communications portfolio?

New updates now available for every major Mitel Unified Communications platform

Mitel has announced updates to its flagship Unified Communications solutions to provide organisations more advanced voice, collaboration and contact centre capabilities for enhancing productivity and delivering better customer service.

These latest releases reflect Mitel’s commitment to providing tailored communications and collaboration solutions that drive customers’ digital transformation. Designed to increase speed to innovation, Mitel’s product roadmap also delivers high levels of security and enables businesses to leverage emerging technologies like IoT and AI to solve today’s problems and prepare for tomorrow’s challenges.

The newly expanded capabilities include the following:

MiCollabmultiple customer interface enhancements that make it even easier for employees to talk, meet and share information using Mitel’s leading collaboration offering, a single solution that brings communications and collaboration tools together to simplify the way people work.

MiVoice Businessthe addition of a next-generation containerization software architecture to drive speed to market for applications and business efficiency software upgrades for one of the industry’s most advanced mid-market communications solutions.

MiContact Center Business and MiContact Center Enterprise expanded omnichannel capabilities for MiVoice 400, MX-ONE and MiVoice 5000 that enable businesses to leverage web, chat, voice and social media interactions to provide a seamless customer experience. 

Mitel SIP-DECT   – 4th-generation SIP-DECT technology that brings a new portfolio of base stations and feature enhancements to the full line of Mitel cordless IP and SIP devices, solving companies’ vertical-specific mobile communications requirements. 

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