Mitel MiCollab Release 8.1
4Sight is pleased to announce the General Availability of the MiCollab Release 8.1. MiCollab Release 8.1 focuses on enhancing the overall user experience of our suite of Next Generation […]
What’s new in MiContact Center Business 9.1
The Release 9.1 Web Ignite client has been enhanced to support the following features and functionality previously only available in Desktop Ignite:
Supervised transfers
Conference
Blind transfer to voicemail
Request help
Agent greetings
Inbox grid […]
Announcing Price Changes To The 5300 Series IP Phones
Mitel has announced that from December 1st 2018 it will increase its prices for the 5300 Series IP Phones. Through 2018, Mitel has seen a transition in their IP Phone sales to […]
How to STOP Nuisance Calls with MiVoice Business R9.0
Are you receiving lots of unwanted calls? Stopping nuisance calls is now possible with the latest release of MiVoice Business R9.0. The new Caller ID Based Routing feature available on the software enables customers […]
Going for Gold – Paul Lee and his wife Faith
4Sight Communications are delighted to be sponsoring Team GB Triathlete Faith Jackson-Lee and Team Ireland Triathlete Paul Lee at this year’s ETU Multisport European Championships in Ibiza, Spain.
Faith is […]
Mitel 5200 Series Set Support Update
Mitel 5200 End Of Hardware Support: What You Need To Know
Following our initial announcement about the end of support for the 5200 series set, Mitel have now modified their […]
Introducing the new Mitel EX Controller for the MiVoice Business Platform
MiVoice Business Release 9 – Mitel EX Controller
As part of Mitel’s continued commitment to delivering on-site deployments of their communications platforms we are proud to introduce a new hardware […]
Product Bulletin: What’s new in MiVoice Business R9.0?
We are delighted to announce the general availability of MiVoice Business R9.0. With a complete software refresh, delivering platform, security, responsiveness and performance improvements, MiVoice Business R9.0 is available for […]
Infographic: Is inefficient mobile working damaging your business?
Imagine what working life is like if you’re out and about, running from meeting to meeting and trying to juggle everything on your mobile. See how a converged comms solutions […]
5 Contact Centre Trends You Need To Know
Changes in customer behaviour and emerging technologies are reshaping the customer experience. Are you keeping up?
The face of the contact centre has changed dramatically over the past few years […]
Moving to the cloud: Why your phone system is a great place to start
Despite growing adoption rates, many companies still aren’t ready to make a full-scale move to cloud-based technologies. If you are among those who want to take a measured approach […]
Mitel Premium Software Assurance Training Courses
4Sight Communications is excited to announce that specified web-based (online) end user training courses for MiVoice Business from Mitel University are now included as a subscription entitlement within Mitel […]